SouthShore Hub
SouthShore Hub

Privacy

What this site collects, and what it does not.

Operated by KKAL Enterprises LLC trading as Pillar Foundry, Hillsborough County, Florida.

Business listings

Listings contain business contact information compiled from public sources — the same information a business puts on its van and its storefront. No personal information about individuals is collected to build a listing. Any business can correct or remove its listing at any time.

If you contact us

We use what you send to answer you and to fix the listing. We do not sell it and we do not add you to a mailing list because you asked us to correct something.

The same goes for suggesting a missing business: we keep what you type about the business, whether you said it is yours, and a way to reach you only if you chose to give one. Our assistant looks the business up on the public web. Your contact details are never sent to it.

The assistant, and what it records

You have to agree before you can use it. The Ask box is locked. Clicking it opens a panel setting out what happens to your question, and the box only unlocks when you click the button agreeing to it. That is not a formality: nothing is sent anywhere and nothing is written down until you do. Closing the panel, pressing Escape or choosing "No thanks" all leave it locked. If you would rather not agree, the directory itself is free to browse and needs none of this.

You can change your mind. There is a "change this" link under the box once it is unlocked. It re-locks the box for the rest of that visit. It cannot un-send conversations you already had, for the reason in the last paragraph of this section.

Your question leaves this site to be answered. The assistant is built on Claude, an AI service run by Anthropic. Your question is sent to them, they produce the reply, and it comes back here. Under their terms, what we send is not used to train their models. We use no other AI service and nobody else receives what you type.

It is stripped before it goes, not after it comes back. Phone numbers, email addresses, street addresses, unit numbers, anything shaped like a card or social security number, and names given as "my name is…" are removed from your question before it is sent. So they do not reach the AI service either, not just our database. The reply is stripped the same way on the way back, before it is stored.

We keep the conversation. The question, the reply, which listings came back, and which town and trade it was about.

What the stripping cannot do, and what happens instead. It works on patterns, not on meaning. A phone number looks like a phone number in any sentence, so those go reliably. A name does not — it looks like every other capitalised word, and half the businesses in this directory are called something like Bob's Plumbing, so anything aggressive enough to catch "Bob Smith" would eat the directory with it. That first pass removes names given as "my name is…" and we cannot promise to catch one written any other way before it is sent. So before a conversation is kept, it goes through a second pass: an AI model rewrites it with names, addresses, and anything about a person replaced by placeholders — "[name]", "[personal]" — and business names and towns left as they are. If that pass cannot run, the words are not stored at all; only the fact that a question was asked. This second pass happens after your question has already been answered, so it protects what we keep rather than what we send. Please still don't type personal details into the box: you don't need to, the assistant can't use them, and the first pass is the one that stops them leaving this site.

What we never collect. No name. No account. No IP address. No cookie. Questions asked in one sitting are grouped by a random number created when the page loads and gone when you leave it. Nothing at all is kept in your browser: the box asks for your agreement at the start of every visit, so agreeing on a shared computer never covers the next person who sits down at it. We do not know, and cannot work out, that two visits were the same person.

How long we keep it, and why. Indefinitely. What people in this corridor ask for, and what we had no answer to, is how the directory finds out what is missing — and that is a question about years, not weeks. Which trades go quiet in August. Which town has been asking for something nobody down here does. A ninety-day window would show us none of it. Because there is no name in any of it, keeping it longer does not make it more revealing; it only makes it more useful.

What it is used for today. Finding what the directory cannot answer, catching the assistant getting something wrong, and telling a business how often it came up and what people were asking when it did. Analyzing and publishing what the area needs.

And for purposes nobody has thought of yet. Agreeing gives us the right to use these conversations for things we cannot name today — research, analysis, publication, products that do not exist yet — and to pass that right on if this directory ever changes hands. We would rather state that plainly than bury it in a clause at the bottom, because a permission you did not notice is not worth having. It is the same sentence you agree to before the box unlocks, in the same words.

What does not change, whatever it gets used for. It stays anonymous. We will not try to work out who you were, and there is no personal information in it to sell. It is never used to advertise to you.

Asking us to delete yours. We can't, and the reason is the point: nothing in what we store says which conversation was yours. There is no identifier to look you up by, because we never collected one.

What we do not do

No advertising trackers. No analytics that follow you. No selling of data to anyone, for any purpose.

We count visits with Cloudflare Web Analytics. It sets no cookies and stores nothing in your browser, and it does not follow individual visitors over time. It tells us which pages get read and which sites sent people here, in totals, and nothing about who you are.

Last updated 2026-09-16.